Hello, I am using Elementor through WordPress and I ran into an issue. In one of the pages for my website I posted a video which is in mp4 format. The video plays perfectly fine on a desktop but when I play it on a phone the video appears as a black rectangle with a grey play button on the center and a grey slash on top of that play button. I tried deleting the video and uploading it again, but to no success. I have already turned the video settings to “play on mobile” and nothing happens. Does anyone have a solution or possible solution for this issue. Thank you.
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