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How to get better answers when asking for help

  • 29 October 2021
  • 1 reply
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How to get better answers when asking for help
Userlevel 7
Badge +6

Before you check any of these suggestions, please ALWAYS try these first. The tips on these lists actually solve the vast majority of issues users might run into.

  1. Having Problems Using Elementor? Start here!
  2. The most common questions (with solutions!) Web Creators ask Elementor Support

 

When you do end up asking other community members, please consider adding this often vital information.

  • A link to the website in question
  • Screenshots and/or video’s
  • What theme are you using, even if you’re using our free Hello Theme
  • Who are you hosting with
  • Steps you’ve taken already

 

Please don’t forget we’re a community of peers helping each other out

If you need official support we recommend creating a ticket via your official dashboard: https://my.elementor.com.

 

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1 reply

Userlevel 6
Badge +3

This make me at ease, I am asking lot of people to share url and screenshots.. !!

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