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video don't show after Elementor update

  • 27 August 2021
  • 7 replies
  • 52 views

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Hi,

Widget video stop showing after updated Elementor to the latest version. I’m working on DEV environment but the original video is at Molo website. Images display properly. 

Anyone experience the same problem? How can I resolve this issue? 

Thank you!

Carmen

 

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Best answer by Simon Latham 27 August 2021, 18:01

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7 replies

Userlevel 6
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All our aspects of our lives are very different to what they were 10 years ago…

 

I can see the video fine.

Userlevel 6
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It just dawned on me… you said you’re working on the dev environment.

Try this...

 

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Thank you Simon, 

I did it but the issue persisted.

Before updated I checked compatibility with WordPress 5.5.3 so I don’t think is that the problem either.

  • Requires WordPress Version: 5.0 or higher

I think you see the video on the website but I’m working on the dev environment. 

Userlevel 6
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Before updated I checked compatibility with WordPress 5.5.3 so I don’t think is that the problem either.

  • Requires WordPress Version: 5.0 or higher

Is there a reason you haven’t updated WP to the latest version? There will have been a number of bug/security fixes between 5.5.3 and now. As you’re working in the dev environment, I’d suggest backing up what you’ve got and updating to 5.8. I have a funny feeling that will resolve the issue and other issues you haven’t even yet come across.

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I’ve that feeling too but I’m waiting for the Tech team to be able to update WP  :confounded:

Userlevel 6
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... waiting for the Tech team to be able to update WP  :confounded:

Gotcha.

 

it looks like you figured it out… how did you do it? I’m having some issues with my video.

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