popups work in firefox, not in chrome

  • 24 July 2021
  • 2 replies

Userlevel 1

My site has two auto-loading popups for new visitors and one triggered by menu-item “log in”. all work fine on firefox but it has just been drawn to my attention that they do not work in chrome. I don’t know how long this has been going on.

In chrome it seems that the popup exists but has no content. making the box bigger as I did with the login popup doesn’t seem to solve the problem.

any ideas?


thank you,


2 replies

Where you able to fix this issue? I’m having the same problems. Pop works in edge, firefox, safari but not in chrome.




Userlevel 1

Hi there,

I changed some settings in autooptimize and got it to work for now,, but I’m not really sure that was the problem, that’s why I’m leaving it as an open issue for Elementor and others to address.